
Frequently Asked Questions
How long does shipping take for my order?▼
Standard delivery typically takes 3-5 working days. Once your unique pair of shoes has been dispatched, we will send a tracking link directly to your email.
What is your return policy for sale items?▼
You can return any unworn items within 28 days of purchase. Simply use our online portal to generate a label and return them in their original packaging.
Which payment methods do you currently accept?▼
We accept all major credit and debit cards, PayPal, and Klarna. This ensures a secure, flexible checkout experience for every customer shopping our exclusive footwear collection.
What is the quality of products sold on OFFCUTS?▼
We sell end-of-line, ex-display, or slightly marked shoes from OFFICE. Every pair is individually photographed and graded so you know exactly what high-quality condition to expect.
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